{"id":21416,"date":"2022-02-03T12:37:06","date_gmt":"2022-02-03T12:37:06","guid":{"rendered":"https:\/\/wooddesigner.org\/?post_type=ht_kb&p=21416"},"modified":"2022-09-07T17:17:47","modified_gmt":"2022-09-07T16:17:47","slug":"credit-card-instalment-plan","status":"publish","type":"ht_kb","link":"https:\/\/wooddesigner.org\/help-centre\/credit-card-instalment-plan\/","title":{"rendered":"How does your credit card instalment plan work?"},"content":{"rendered":"
We have partnered with Splitit<\/a> to offer credit card based instalment plans for our products and services.<\/p> The information provided below is for general guidance, please refer to Splitit\u2019s terms and conditions for full details, available here<\/a>.<\/p> A summary of the process is available from Splitit here<\/a><\/p> Each month, Splitit debits the monthly payment corresponding to your payment schedule and issues a new payment authorization for the total amount remaining. Payments are always taken from the credit card you use to set up the plan.<\/p> Authorization of the outstanding balance each month guarantees all future payments.<\/p> No. Splitit is a free payment solution with no fixed fees, service charges, interest or additional hidden charges.<\/p> This service is only available for Mastercard and Visa credit cards. Debit cards, American Express cards, and prepaid cards are not accepted.<\/p> Because Splitit uses your existing credit on your credit card, rather than additional credit, Splitit doesn’t have to notify credit reference agencies, so your credit score is not affected.<\/p> If one of your payment authorizations or one of your payments is declined, there is no impact on your credit score.<\/p> If you use your credit card to pay your instalments, Splitit helps you reduce the amount you owe on your credit card because your credit card company only charges you your monthly instalment fee through Splitit rather than the total amount due.<\/p> You can track your schedule, update your card details, and pay your entire schedule upfront on the Splitit customer portal<\/a>. Your username is the email address you used when you made your purchase.<\/p> If you have a question regarding your payment plan, in the first instance contact Splitit<\/a>.<\/p> If you have a question regarding your order, please contact us<\/a>.<\/p> Prior to the expiry date, Splitit will send you an email to remind you to update your card. You can also update your card details at any time by logging into the Splitit customer portal<\/a>.<\/p> If Splitit cannot successfully obtain an authorization that is due, Splitit will send you an email so you can resolve the issue with your card provider, and you can update your card details on the Splitit customer portal<\/a>.<\/p> Splitit will continue to try your chosen card for the next 7 days.<\/p> If Splitit is still unable to receive your payment after this time, you will lose the right to make monthly payments and payment for the full outstanding amount of your plan will be withdrawn using the existing authorization. Your plan will then be complete.<\/p> No. Purchases are divided into equal monthly payments and are billed automatically, so you must pay the agreed amount each month.<\/p> No. Once your instalment plan is set up, the monthly payment date cannot be changed.<\/p> Yes. Log in to the Splitit customer portal<\/a> and click on the option to update your card.<\/p> If you can’t remember your password, you can reset it on the login page.<\/p>How does Splitit work?<\/h2>
Are there any additional charges?<\/h2>
What credit cards can I use with Splitit?<\/h2>
What happens to my credit score if I use Splitit?<\/h2>
Who do I contact about my Splitit payments?<\/h2>
What happens to my payments if my card expires in the middle of my instalment plan or if I lose my card?<\/h2>
I did not have sufficient funds on my card and the authorization or payment did not go through. What should I do?<\/h2>
Can I change the amount of my payment?<\/h2>
Can I change my payment date?<\/h2>
Can I change my payment card?<\/h2>
Can I delete my Splitit instalment plan early?<\/h2>