{"id":17643,"date":"2020-11-18T11:36:26","date_gmt":"2020-11-18T11:36:26","guid":{"rendered":"https:\/\/wooddesigner.org\/?post_type=ht_kb&p=17643"},"modified":"2022-11-14T17:37:17","modified_gmt":"2022-11-14T17:37:17","slug":"maintenance-fees-support-contracts","status":"publish","type":"ht_kb","link":"https:\/\/wooddesigner.org\/help-centre\/maintenance-fees-support-contracts\/","title":{"rendered":"Does your software come with ongoing maintenance fees or support contracts?"},"content":{"rendered":"

No, there are no ongoing fees.<\/p>

All purchases of our software come with 3 months Premium Support free of charge, then discounted at 50% of the normal rate thereafter.<\/p>

Although your software licence does not expire, we recommend you take up the above Premium Support offer to access ongoing technical support including our re\/activation service in the event you would like to move your license to a new computer.<\/p>

We also offer a 1-2-1 training and support service. Please click here<\/a> for more information.<\/p>","protected":false},"excerpt":{"rendered":"

No, there are no ongoing fees. All purchases of our software come with 3 months Premium Support free of charge, then discounted at 50% of the normal rate thereafter. Although your software licence does not expire, we recommend you take up the above Premium Support offer to access ongoing technical support including our re\/activation service…<\/p>\n","protected":false},"author":54,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[175],"ht-kb-tag":[],"class_list":["post-17643","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pricing"],"yoast_head":"\nDoes your software come with ongoing maintenance fees or support contracts? - WOOD DESIGNER<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wooddesigner.org\/help-centre\/maintenance-fees-support-contracts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Does your software come with ongoing maintenance fees or support contracts? - WOOD DESIGNER\" \/>\n<meta property=\"og:description\" content=\"No, there are no ongoing fees. 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