Help Centre pricing advice | WOOD DESIGNER https://wooddesigner.org/help-categories/pricing/ Thu, 19 Sep 2024 15:23:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://wooddesigner.org/wp-content/uploads/2020/07/wooddesigner-icon-512-100x100.png Help Centre pricing advice | WOOD DESIGNER https://wooddesigner.org/help-categories/pricing/ 32 32 How does your credit card instalment plan work? https://wooddesigner.org/help-centre/credit-card-instalment-plan/ Thu, 03 Feb 2022 12:37:06 +0000 https://wooddesigner.org/?post_type=ht_kb&p=21416 We have partnered with Splitit to offer credit card based instalment plans for our products and services. There is no fee There are no credit checks These plans can only be set up with Visa and Mastercard credit cards Debit cards, American Express cards, and prepaid cards are not accepted The information provided below is…

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]]> What is included with my order? https://wooddesigner.org/help-centre/software-support/ Fri, 02 Apr 2021 14:20:40 +0000 https://wooddesigner.org/?post_type=ht_kb&p=20560 Your new software comes with great support… Software set up session Ensure you get off to the right start Available with your first PolyBoard and StairDesigner order, and included within Premium Support. This online support session includes: Premium Support Long term personalised support when you need it 3 months free of charge, then at a…

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]]> Does your software come with ongoing maintenance fees or support contracts? https://wooddesigner.org/help-centre/maintenance-fees-support-contracts/ Wed, 18 Nov 2020 11:36:26 +0000 https://wooddesigner.org/?post_type=ht_kb&p=17643 No, there are no ongoing fees. All purchases of our software come with 3 months Premium Support free of charge, then discounted at 50% of the normal rate thereafter. Although your software licence does not expire, we recommend you take up the above Premium Support offer to access ongoing technical support including our re/activation service…

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]]> What is the cost to upgrade my software? https://wooddesigner.org/help-centre/new-software-versions-cost/ Wed, 18 Nov 2020 11:32:51 +0000 https://wooddesigner.org/?post_type=ht_kb&p=17639 PolyBoard, StairDesigner, OptiCut and OptiNest You can upgrade in 2 ways: 1. Feature updates that keep the same version of the software In this case you retain your version of the software e.g. Pro or Pro PP, but you get updates to it. Intermediary versions, for example v7.0, v7.01, v7.01a, v7.05, are free. The latest…

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]]> How do I buy a full version of the software? https://wooddesigner.org/help-centre/buy-full-version-software/ Wed, 18 Nov 2020 11:29:48 +0000 https://wooddesigner.org/?post_type=ht_kb&p=17637 You can order and pay for full versions of the software directly from this website. Please navigate to our Online Store. You can also contact us to request our bank details and send us a bank transfer or cheque. PolyBoard, StairDesigner, OptiCut and OptiNest Once we have received your payment we will ask you for…

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